Zintas Family Clinic

General Telehealth Disclaimer

Telehealth services allow you to receive medical care through secure video, phone, or electronic communication. By participating in a telehealth appointment, you acknowledge and understand that:

• Telehealth is not a substitute for in-person medical care when a physical examination is required.
• Your provider may determine that an in-person visit is necessary for diagnosis or treatment.
• Technical issues such as poor internet connection or device malfunction may affect your session.
• All telehealth sessions will follow privacy and confidentiality standards required by law (e.g., HIPAA), but no technology can guarantee 100% security.

⚠️ Emergency Services Disclaimer

Telehealth services are not for medical emergencies.

If you are experiencing a medical emergency—such as chest pain, difficulty breathing, severe bleeding, loss of consciousness, or suicidal thoughts—call 911 or go to the nearest emergency department immediately.

Limitations of Telehealth

Telehealth has limitations, including:

• Some conditions cannot be fully assessed without a physical exam, lab tests, imaging, or procedures.
• Prescriptions and treatment plans may be limited based on your provider's judgment.
• Not all medications can be prescribed through telehealth due to federal and state laws.

Financial and Billing Disclaimer

• Telehealth visits may be billed to your insurance when applicable.
• You are responsible for any copayments, deductibles, or non-covered services.
• It is your responsibility to verify telehealth coverage with your insurance provider.

Privacy and Confidentiality Disclaimer

Your telehealth visit uses secure, encrypted technology. While your clinic takes all reasonable steps to protect your information:

• There is a small risk of unauthorized access due to the nature of electronic communication.
• You should participate from a private location where your personal information cannot be overheard or seen by others.
• You are responsible for the privacy of your own device and internet connection.

By using our telehealth services, you acknowledge that you have read, understood, and agree to these disclaimers.

Introduction

Zintas Family Clinic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email, phone number, address)
• Medical information and health records
• Insurance information
• Payment information
• Usage data and analytics

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our healthcare services
• Process appointments and manage your care
• Communicate with you about your care and services
• Process payments and billing
• Comply with legal obligations

HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and protect your health information according to federal and state privacy laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@zintasclinic.com

Phone: (555) 123-4567

Address: 123 Healthcare St, City, State 12345

Acceptance of Terms

By accessing and using Zintas Family Clinic's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services Provided

Zintas Family Clinic provides telehealth and weight loss program services. Our services are for informational and medical care purposes only and should not replace emergency medical treatment.

Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete health information
• Attend scheduled appointments or cancel with appropriate notice
• Follow prescribed treatment plans
• Pay for services rendered according to our payment terms
• Keep your login credentials confidential

Cancellation Policy

Appointments must be cancelled at least 24 hours in advance to avoid cancellation fees. Late cancellations or no-shows may result in charges.

Payment Terms

Payment is due at the time of service. We accept major credit cards and insurance when applicable. You are responsible for any copayments, deductibles, or non-covered services.

Limitation of Liability

Our services are provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Contact Us

Questions about these Terms? Contact us at:

Email: info@zintasclinic.com

Phone: (555) 123-4567

Your Rights

Under HIPAA, you have the right to:

• Access and obtain a copy of your health records
• Request corrections to your health information
• Request restrictions on how we use or disclose your information
• Request confidential communications
• Receive an accounting of disclosures
• File a complaint if you believe your privacy rights have been violated

How We Use Your Health Information

We may use and disclose your protected health information (PHI) for:

• Treatment: To provide, coordinate, or manage your healthcare
• Payment: To obtain payment for services provided
• Healthcare Operations: To support clinic operations and quality improvement
• Other uses as required or permitted by law

Your Authorization

For uses and disclosures not covered by this notice or permitted by law, we will obtain your written authorization. You may revoke such authorization at any time in writing.

Security Measures

We maintain physical, electronic, and procedural safeguards to protect your health information in accordance with HIPAA security standards.

Breach Notification

In the event of a breach of your unsecured protected health information, we will notify you as required by law.

Questions or Complaints

If you have questions or wish to file a complaint about our privacy practices, contact:

Privacy Officer

Email: privacy@zintasclinic.com

Phone: (555) 123-4567

Address: 123 Healthcare St, City, State 12345

You may also file a complaint with the U.S. Department of Health and Human Services.